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Wonderful Holiday Book
Vicki from North Carolina
Wonderful Book!

Piggle Rules for 26 years
Definately one to read again and again
One of the best children's books of all time

Hear Ye! Hear Ye!
The stencil alone is worth the price!
Wonderful educational book

Another Mid-evil romace winner
fast paced and sexy
This One Was Great

A Quality CarolLet's look at one of them, Step 6, "corrective action." The common problem with "corrective action," says Crosby, is that people don't understand what the term means.
Suppose, says Crosby, that you suddenly found a grizzly bear in your back yard: "The answer would not be to set up an armed camp to protect yourself from the bear. This is the sort of action that takes place when parts of an organization are given a shoot-to-kill license. All that results is a lot of yard that can't be used and several dead bears."
Corrective actions have to begin by identifying the source of the bears.
Another step is Zero Defects Day: "Many people rarely have exciting days at work . . . A well-planned, dignified, Zero Defects Day on which management understands what it is talking about is a delight that will be remembered forever."
Recognition also plays a role. An organization recognizes people who can serve as "beacons." These are the people who shine so brightly that they help keep everyone heading in the right direction:
"Many managers feel, somewhat cynically, that people are being paid to do their jobs and that's that. This attitude reflects an insensitivity to people that is a trademark of many hockey-style managers."
To drive his philosophy home, Crosby cites an unusual case study:
In "A Quality Carol," Emory Spellman falls asleep on a bus. A spirit appears and takes him to see his deceased partner. The partner is repairing thousands of defective items that their company has made.
This is punishment ...
"... For being the cause of the hassle other people had to live with. For not preventing these things by being interested in quality."
The apparition warns:
"All these years, you have treated quality like something you could take in or take out. Well, unless you change your ways, you are going to wind up right next to me, forever and ever, twenty-four hours a day. No time off, no visitors, no meetings ---- just all the problems you ever caused."
Predictably, three more visitors appear.
Quality Past is a former college professor who wants to retract something he had taught Emory. The misinformed lesson was to cut corners on quality.
Quality Present appears as a woman who tries to sell him on the quality vaccine. Failing in that, she brings Emory's customers to him through a television screen. One after another comes into view with a litany of complaints about the company's products and services.
When Quality Future enters, Emory finally sees the light. The final and most portentous visitor is a "severe looking person carrying a briefcase and dressed in a black three-piece suit." He has just bought the company from a bankruptcy court.
Emory returns later in the book and applies Crosby's methods to avert that fate.
A man with convictionThe concepts which Crosby developed were a extension of the work of Dr. Edwards Deming (who also has published a bunch of books) and Crosby's work seems to be the basis of the later Six Sigma approach that proved to work so well.
The best summary of achieving manufacturing quality.

Excellent holiday historical coffee table book
Beautiful book depicting unique Tenn. traditions.
Great!

A wonderful, rare gift for us allLike Crosby, I'm an avid gardener. Though I've never lived in the Midwest where most of her essays take place, she brings alive the mysteries of the life cycle in her descriptions of the tall-grass prairies--ecosystems, really--as they ebb with the flow of life, death, and rebirth. Her prose sings with the wonder of nature.
Likewise, reading of her hike into the Barataria wildlife preserve near New Orleans, a place I, too, have visited, brought back all the sights, smells, and general spookiness of southern swampland. Her deftly modulated prose conveys the awe any thoughtful encounter with the natural world yields, and for Crosby this world is full of spiritual and personal insight. I say "insight" rather than "lessons," because she is careful not to reduce the glory of creation to a simple one-liner from God. No simplistic "thou shalts" or "thou shalt nots" here.
Crosby infuses her book with a deliciously appealing Christian spirituality, weaving it in with a welcome light touch uncharacteristic of most religious writing.
FaithWorks, July/August 2001Like nature writer Annie Dillard, Crosby is a keen observer of the environment, and her garden and the local arboretum provide much of the raw material for her reflections. The controlled burn of a prairie fire stimulates questions of human suffering. The birds squabbling at her feeder provide a lighthearted portrait of the church. A sleepless night reminds her that even the darkest hour brings hope of morning.
What is most refreshing is that unlike much contemporary devotional literature, Crosby allows the metaphors to speak for themselves, without belaboring the spiritual point. The voice she writes with reflects the Voice she hears through creation - subtle, gentle and profoundly stirring.
Joy, Tears and Grace

One Of The Most Detailed Examinations Of Windows 98!
A clever balance of wit, wisdom and in-depth information.
This has to be the best book on Windows 98!EVERYTHING about Windows 98 is in this book, and it's clear, logical, easy to read, and sometimes even funny. Unlike some of the Windows books I've read, it's not entirely pro-Microsoft, but Microsoft will like it anyway, because it will convince people to upgrade from Windows 95. It's convinced me; I'm going to upgrade as soon as I can buy the software.


Moon Jack is a real page-turner
Moonstruck over Moon JackWalt Crosby's Moon Jack provides a splendid story about what can happen when these two worlds (Space Privatization & Terroristic Evil) collide. For those Clancy and Ludlum fans, Mr. Crosby provides a story-line that really takes you along for a great ride. Unlike the Jack Ryan and Jason Bourne characters; however, Crosby's hero is not the stereotypical "Bond-like" character that many male readers vicariously place themselves in when absorbed in a read of these well-known novelists. Crosby's John Belaris is a smart guy who uses his street smarts and intellect (vs. braun and martial arts). When Hollywood is lucky enough to have Moon Jack shine on its screens, this sure hit's male lead is more likely to be cast as Kevin Spacey or John Cussak versus Harrison Ford or Matt Damon.
Being uniquely qualified with the challenge that no one, or no god, since the likes of Atlas himself has had to face, Belaris has the daunting task of convincing his own government that he is on the good guys' side and is indeed an integral player in efforts to save the world. The evolution of John's relationship with the story's co-star, Sandra Billing (or as in my mind's eye, Sandra Bullock), provides an excellent deflection to the incredible magnitude of the terrorists threat to Earth. I have heard one comment (from a female reader who asked not to be identified as my wife) regarding this relationship. She suggests that Hollywood producers expand this relationship when it hits the big screen!
Without giving away any of the story's twists and turns, Walt Crosby's Moon Jack is an amazing and fun-filled ride that leaves this reader anxious for the sequel.
This book is made for the big screen!

Great advice for the weekend golfer
Time to throw out all of my 300 golf books and keep this oneBest $ I ever spent on a golf Book!
Happily Surprised